IT wisdom. Human touch. Since 1994.

Based in Rockville, we help organizations in DC, Maryland, and Virginia feel confident and cared for with clear, reliable IT support.

We take the confusion and stress out of your company's IT

Technology should make your business stronger, not more complicated. At GURU, we exist to bring clarity, stability, and confidence to organizations that depend on technology every day.

Since 1994, we’ve helped growing businesses across Washington DC, Maryland, and Virginia eliminate IT frustration and operate with certainty.

We don’t just manage IT. We guide it. With patience, empathy, anddecades of experience, we help you make smarter technology decisions that protect your organization, empower your team, and support your long-term growth.

Service guarantee

If you’re not happy, you don’t pay.

Fast response

You get a response within 10 minutes

Numbers that matter

95%+

Client satisfaction

30 years

Proven experience

10 minutes

Response time

20+ years

Client relationships

How GURU began helping businesses

We started GURU in 1994 with a simple goal: to make IT support clear and stress-free for business owners.

We had seen how confusing and overwhelming technology could be, and knew there was a better way.

From our Rockville office, we’ve grown into a trusted technology partner for organizations across DC, Maryland, and Virginia.

Many of our clients have stayed with us for decades, because we put relationships and genuine care first, every single day.

What drives us

These are the values that guide all our client interactions

Make it enjoyable

We bring humor, patience, and a positive attitude to every call and every solution.

Pride in work

We care deeply about every detail, whether you see it or not. Quality matters to us.

Relationships first

We build trust by listening, communicating clearly, and always putting your needs at the center.

Be accountable

We own our work and our promises. If something’s not right, we make it right, no excuses.

Who we serve best

We support organizations who value clarity, empathy, and long-term IT partnerships.

  • Businesses with 15+ employees

  • Located in Rockville, MD and the DC region

  • Professional services, healthcare, real estate, NPOs, contractors

  • Those tired of poor communication and slow support

Businesses with 20 to 300 endpoints
Primarily in Los Angeles, including Cape May and Long Beach Island
Values reliability, efficiency, and strong partnerships
Looking for proactive, caring IT support

What our clients say about us

"We use GURU for our IT support and they have consistently been great to work with.  The knowledge, customer support and customer service are top of the line!  Such an easy system to use.  I know when I make a request that I will get a response and solution quickly.  Thanks, GURU!"

Carrie Miller

"I am a small business owner, and I reached out to GURU for help when my computer crashed. GURU, immediately had a tech on the phone with me and dialed in and totally got me up and going again. They were very cost-effective and super friendly. The follow up was amazing and I would highly recommend them."

Craig Merrills

"Amazing support and service provided by GURU. Never afraid to get into the nitty gritty and help a client in a tough position."

Dane Torsney

"The GURU team does excellent work and continuously strives to improve."

David Schless

"Working with the GURU team has been a pleasure. Everyone is friendly and knowledgeable. They take the time to explain things in a manner that normal people can understand and ensure the issue is resolved. If you're looking for an IT company you can trust, look no further."

Ellen Darr

"We have been using GURU for many years now and they have done a great job keeping our systems up to date and safe. The staff are very friendly and helpful. GURU provides us with timely support and assists us with technology budgeting."

Greg Beckman

Certified for excellence

Our certifications show our commitment to your business’s safety and success.

Here for you, today and tomorrow

We believe IT support should be simple, proactive, and always in your corner.

That’s why we offer easy onboarding, a risk-free trial, and fast onsite help, so you can focus on your business, not your tech.

As technology evolves, we’ll keep guiding you with wisdom and care. Our team is here to help you grow, adapt, and feel secure every step of the way.

Meet our leadership team

Get to know the friendly, expert professionals who bring patience and clarity to every client interaction.

3

Jeff Cheng

Founder & CEO
1

Jason Huebner

President
2

Jonathan Darr

Director of Operations

Ready for a better IT experience?

Let’s talk about your needs and goals. Connect with a GURU expert today for honest, helpful advice.