Careers at GURU

GURU values its employees. They are the cornerstone of our business model. Our team makes up the foundation to our competitive advantage; therefore they must be strong, skilled, and up for the challenge. Sound like you?

GURU, Inc. is a dynamic IT consulting firm that provides infrastructure consulting and support services to small and mid-sized businesses throughout the DC Metro area. Due to continued growth and expansion, we are actively seeking Network Technicians who have at least 1 year of Help Desk or relatable experience. The role demands the ability to get things done, principled thinking, a stubborn refusal to settle, willingness to learn and improve, and above all; a comprehensive service mentality. The ideal candidate has an inert desire to problem solve, is highly operational, highly communicative, and is obsessed with empowering our team and clients alike. They are motivated by helping others, drill down into issues to find resolution, hustle, inspire, aren’t afraid to bring their unique personality into the workplace and are seeking a rich environment to grow in.

Primary Responsibilities:

  • Use knowledge of LAN systems to help install and maintain networks
  • Diagnose, research, and resolve technical problems
  • Maintains, analyzes, and troubleshoots desktop systems
  • Deploy Windows based workstations
  • Support and maintain user account information including rights, security, and system groups
  • Maintain and monitor backup-systems
  • Maintain and troubleshoot network systems, hardware, and peripherals.

What it Takes:

  • Minimum of 1 year proven experience in a help desk support or similar role
  • Minimum of 1 year experience maintaining Windows 7 or 10 workstations
  • Experience with Windows 2012 and 2016 Server a plus
  • Ability to maintain high levels of superior customer interaction and team work with peers and group members
  • Self-motivated, proactive, dependable team player
  • Solid communication (both written and verbal) skills with a strong attention to detail
  • A+, Net+, or current MCP (preferred)
  • Some college preferred, but can be substituted for comparable work experience
  • Reliable transportation in order to travel to client sites in the DC metro area

GURU is a Microsoft CSP and Silver Partner, and is one of the Washington DC metro area’s leading IT network support companies with a strong focus on the small and mid-sized business market. GURU prides itself on providing “solutions that make sense” and specializes in proactive network, server, and desktop support, as well as end-user help and strategic IT consulting. GURU’s commitment to exceptional IT support and customer care is just one of the many qualities that set GURU apart from rest of the pack. We offer a challenging and fast paced work environment along with plenty of opportunity for growth.

GURU: Why Work Here?

Great team environment, Fun Atmosphere, New CEO and Management, Room for Growth, Fully Stocked Kitchen and Fridge! Ping Pong breaks!

GURU has an excellent opportunity with career growth potential for an administrative assistant with a GREAT attitude that will be able to provide support for our fast-growing IT company located in Gaithersburg, MD.  Duties will include, but not be limited to coordination, assistance with quoting and procurement as well as providing assistance across all departments.

The successful candidate will be friendly, ambitious, well organized, detail-oriented, and an excellent communicator.  Necessary skills include proficiency in Microsoft Word and Excel along with the ability to learn quickly.  Familiarity with helpdesk operations is a plus but not required. Our new hire can expect a stable, challenging, long-term career and be part of a close-knit team.

GURU has been in business for over 20 years and is extremely passionate about what we do. We are a very detail oriented team of perfectionists, and are looking for others who follow the passions and disciplines we do.

What You SHOULD Have:

  • Alignment in our core values (Our Core Values: Quality, Integrity and Accountability, Dependability, Teamwork, Customer Service, Kaizen, Loyalty, and Karma)
  • Organized
  • Written and verbal skills
  • Customer service focused
  • This position requires a highly driven and self-motivated individual with a passion to provide exceptional service and a willingness to consistently go above and beyond in all areas of service and support

What You MUST Have:

  • 1+ year’s experience working as an office admin or similar role
  • Ability to meet and surpass client expectations
  • Willingness and desire to expand on current technical knowledge
  • Attention to detail
  • Technical aptitude
  • Solid memory and the ability to retain knowledge
  • Willingness and desire to expand on current technical knowledge
  • Strength in learning and using new systems from a technical perspective
  • The drive to determine solutions to various tasks and assist with implementation
  • Excellent oral and written communication skills

Click Here To Submit Your Resume

About GURU

GURU was established in 1995 out of a desire to bring order from the chaos we observed in the Information Technology industry. Back then, IT companies were kind of all over the place: everyone doing things in their own way. But instead of haphazardly trying anything that struck our fancy, we sought to do things the right way: establishing measured processes for evaluating and utilizing new technology and developing comprehensive service packages that make sense for our clients.

As was true then, GURU staff is still made up of technology leaders who bring subject matter expertise to the areas of IT Infrastructure Support, Systems Integration, and IT Project Management and Implementation.

As times have changed, we’ve also added components like our GURU Guardian® Managed Infrastructure Services, Data Architecture and Hosting, and Cloud Infrastructure Services into the mix. All of this has been done not only because we love technology and value great customer service, but because we want to become a trusted technology advisor for all of our clients, large or small.

Technology has changed quite a bit in the last 20 years, but we’ve not forgotten how things used to be. We still strive to offer unsurpassed customer service, strategic guidance, and above all, security and stability for our clients’ data and information.

This position is open for full-time applicants only.

Please provide a résume and cover letter to resumes@guruconsult.com.